Notation based on the Specified Commercial Transactions Law
About shipping and shipping
■ Products will be delivered by Yamato Transport.
・ If the amount of one order is 11,000 yen or more including tax, the shipping fee will be free only in Japan.
・ If the amount of the ordered item is 11,000 yen or less including tax, the customer will be responsible for the shipping fee in addition to the item price.
■ Shipping fee 1,000 yen nationwide
When the amount of the ordered item is 11,000 yen or less including tax
About payment method
Cash on delivery (Yamato Collect)
・ If you find a defective part after the item arrives, please contact us by email (email@example.com) or phone within one week after the item arrives.
[Return at our responsibility]
・ We will bear the responsibility of exchanging or returning products purchased on the cherry EC site, such as defective products or shipping of different products.
・ Please note that we cannot accept returns or exchanges for any other reason.
・ Refunds made by credit card will be refunded to the credit card at the time of basic payment.
・ Cash on delivery refunds will be made by bank transfer within 3 business days after asking for transfer information, excluding weekends and holidays.
[Returns for customer convenience]
・ Customers are responsible for the round-trip shipping fee for exchanges and returns, fees for cash on delivery, and transfer fees for refunds that have already been paid.
・ When refunding, we will refund the difference between the product price minus the above amount.
* Refusal to receive cash on delivery payment Although it is not related to most good customers, some customers have suffered damage due to refusal to receive the product.
If you refuse to receive the item, we will charge a "delivery fee, cash on delivery fee, return handling fee". If you refuse to receive the item, in addition to the shipping and cash on delivery fees, packing material costs and labor costs will be the damage to the store.
Therefore, we may take legal action if we judge that it is malicious, such as when we are a customer who refuses to receive cash on delivery many times without a justifiable reason and we can not contact you. ..
[Notes on returns and exchanges]
We cannot accept returns or exchanges in the following cases. Please check the item as soon as you arrive.
・ Products that have passed 8 days or more since the arrival of the product (or the date of the first notification of absence if you are absent)
・ Items that have been worn, repaired, washed, or cleaned ・ Items that have lost the delivery note enclosed at the time of shipment, items that have the original product tags / labels separated, and accessories such as shoe boxes that have been damaged or lost ・ Customers If odors such as cigarettes adhere to the product during storage, stains or scratches occur, or the product is significantly different from the state at the time of shipment. Miscellaneous goods etc.)
・ Sale ・ Price reduction ・ Outlet products
* Please note that the product image may differ slightly from the actual color due to the characteristics of viewing on a computer or mobile terminal.
(The color of the image is not treated as our defect. If you want to know more about the color etc., please contact us before purchase.
Name of the person in charge of operation
Explanation of charges other than the product price
■ If the amount of the ordered item is 11,000 yen or less including tax, the shipping fee will be borne by the customer in addition to the item price (You can check the shipping fee automatically calculated from the size and delivery area in the shopping cart after entering the delivery information)
■ Cash on delivery fee will be charged for shipping by cash on delivery even if it is 11,000 yen or more including tax.
[Cash on delivery fee]
¥ 330 (¥ 9,999 or less)
¥ 440 (¥ 10,000- ¥ 29,999)
¥ 660 (¥ 30,000- ¥ 99,999)
¥ 1,100 (¥ 100,000- ¥ 300,000)
Application expiration date
・ If the item is returned for the above reasons, we may charge a round-trip shipping fee and a cash on delivery fee.
・ In rare cases, when the order is confirmed from the online shop, it may be sold out at the actual store and may be out of stock. If it is difficult to receive the item in the future, we will cancel your order. For orders placed for multiple items, we will only ship items that are not out of stock.
・ In addition, we will send you free shipping for orders when the total amount is less than 11,000 yen including tax due to changes in the order details due to stock shortage.
・ Although it depends on the delivery area, we usually ship within 3 business days after confirming your order.
・ Delivery may be delayed before and after long holidays (Bon, New Year, etc.). If you are in a hurry, please contact us.
・ You can specify the delivery date within 3 to 7 days from the date of order.
[Delivery time zone]
You can choose from 14:00 to 16:00, 16:00 to 18:00, 18:00 to 20:00, and 19:00 to 21:00 in the morning.
■ We will send you a shipping completion email after shipping. Your order will be confirmed by this email.
VISA, Master, DINERS, JCB, AMEX are available.
・ The credit cards that can be used are only those in the name of the person who ordered.
* We may ask you to confirm the identity of the orderer (telephone confirmation, submission of identification card by fax, etc.).
* If unauthorized use of credit card payment is discovered, all "IP address" and "access log" data monitored and collected at the time of ordering will be submitted to the police.
* If the delivery address specified by the customer matches the delivery address used for fraudulent orders in the past, the order will be cancelled.
* Orders will be canceled for transactions using overseas forwarding services and transactions with credit card payments issued overseas.
[Number of credit card usage]
You can choose from batch, 3 times, 5 times, 6 times, 10 times, and 12 times.
・ Depending on the credit card status you are using, you may not be able to use the split.
■ Cash on delivery ・ This is a method of paying the delivery company when the product is delivered.
* The maximum amount including fees is 300,000 yen.
■ Amazon Pay
・ You can place an order using the credit card information registered on Amazon.co.jp.
You need an Amazon.co.jp account to use it.
・ Payment will be made via Amazon.co.jp and will be charged to Amazon.co.jp based on the shipping date of the item.
Please contact your card company.
■ Cash on delivery ・ Payment will be made to the delivery company when the product is received.
■ Amazon Pay
・ Payment terms, deadlines and withdrawals vary depending on the credit card registered on Amazon.co.jp.